Contact us

Name: DS MACHINE TOOL

Tel: 0086-632-7658898

Fax: 0086-632-7658898

Mobile: 0086-18561629958

E-mail: info@dsmachinetool.com

Add: NO 99,Changjiang Road, XueCheng District, ZaoZhuang city, Shandong Province, China.

Skype: millingmachines

QQ: 2892989083

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HOME > FAQ

FAQ:

Q1: how to buy the machines from your company?

A1: please send your inquiry by email or please call us directly.

A2: We will discuss more details after getting in touch with each other.

A3:Then we send you INVOICE with our bank account and you pay the money;

A4:We start production as soon as we get the deposite;

A5:when our machine complete production, we will sent you it detail pictures for you check.
    When you confirm ok, we will arrange delivery the machine by sea to the port in your country.

 

Q2: How long is the delivery time?

A2: Inventory goods: within 3-5 days after we received the payment

Other need to receive the deposit within 30 days.

 

Q3: what is your warranty for the machine?

A3: The warranty for the machine is 12 month. Warranty claim for parts that are replaced free of charge
     in the warranty term owning to failure or damage will be free.
     However, artificial damage or damage due to force majeure is not covered under warranty.

 

Q4: Can we visit your factory?

A4: of course! You are the most welcome to visit our factory and check the machines in person.
     Please let us know your plan before you come, and we will pick you up in the airport or at station.

 

Q5: Do we need to install the machines?

A5: For small machines, there is no need to install. We will send the machines as whole part.
     For large machines, like big Boring Milling machines etc, you need to install the machines,
     or we will send our engineers to your place for installation, if it is necessary. 

  

Q7: What is the payment term?

A7: we prefer 30% T/T as down payment, and 70% T/T before shipment.